Staff Feedback: Receiving, Processing, and Acting on Feedback from the Staff Episode 011 | 22min After a really big Sunday everyone wants to talk about how things went. Feedback from those who made the plans is critical tomaking improvements in coming years....
Hospitality: Handling Feedback from the Congregation Episode 010 | 18min Feedback and commentary comes in all the time, but especially after a big Sunday. Your congregation members are the frontline in providing you with feedback and insight into how the...
Hospitality: People Need Peopel The Vital Role of Greeters and Ushers Episode 009 | 18min You have worked hard to get your physical building, parking lot and signs ready to welcome visitors. But, it’s the people whowill make the difference. Selecting, preparing,...
Hospitality: Sign, Signs, Everywhere Signs! Episode 008 | 15min Making sure that no one gets lost on your church campus is critical. This week Dr. Gilbert outlines a specific process of self-evaluation of your signage and the ability of anyone coming through any...
Hospitality: Vehicle to Venue and Back Again Episode 007 | 18min Welcoming people from the minute the drive into your church parking lot all the way up to and into the doors of the church isonly the first part of the job. What happens when church is over and they...
Worship Planning: Modernizing Worship Part 2 Episode 006 | 18min What role does the past play in your current worship designs and how might clinging to the past dull the reality that Christ still speaks in fresh ways and fresh voices in our worship. Listen as we...
